Rising to the Roaming challenge
An interview with Isabelle Paradis from Hot Telecom about the main Roaming challenges faced by mobile operators and insight about Telefónica’s approach to tackling the reality of the Roaming market today.
Are Telefonica Brands
Our service enables you to reduce the volume of issues related to roaming quality and operations, cutting the costs usually incurred by complaints and incident resolution, and enabling you to increase customer satisfaction and improve your roaming revenues.
A state-of-the-art solution providing a 360º view of roaming activity.Roaming Trading
Leverage global purchasing power with end to end roaming services.Service Opening
An end-to-end service for opening international bilateral roaming agreements.Clearing Services
Leverage the knowledge of our expert roaming team.Steering of Roaming
Allows you to register roamers in your preferred networks based on quality and cost.Welcome SMS
Automated messages allow you to enhance customer experience whilst boosting revenues.Home Environment Services
Enabling your roamers to enjoy the same mobile services abroad as at home.Sponsored Roaming
Leverage our international roaming agreements to extend your roaming coverage quickly and cost effectively.
Marketing Campaigns Manager
Implement targeted campaigns to improve customer satisfaction and ultimately increase revenues.Global Enterprise Messaging (A2P)
Enable the management of A2P messaging activity with the best quality routes.SMS Hub (P2P)
Exchange P2P messages worldwide without the need for bilateral agreements.Data Roaming
Leverage IPX to provide your customers with a roaming experience like at home.SCCP Global Signalling
Meeting the interconnection needs for 2G and 3G international roaming traffic via our global IPX network.LTE Diameter Exchange
Offering the routing and signalling capabilities required to enable 4G roaming.IPX Transport
Providing a private, transparent and service unaware transport layer between any number and type of Service Providers.